A versatile platform for document circulation, case handling, and digital office operations
Proper document management is a fundamental part of how public administration operates — it includes registering correspondence, managing cases, forwarding documents, issuing decisions, and archiving materials in accordance with legal requirements. To standardize this process and ensure full transparency of administrative operations, EZD RP was developed. The system enables complete electronic document handling, supports paper documentation, and integrates with key national services.
What is EZD RP?
EZD RP is an electronic document management system designed for public administration units in Poland. It allows users to register documents, manage cases, assign tasks, forward correspondence, monitor deadlines, and archive materials according to official regulations. The system supports both digital and paper documents, integrates with ePUAP and the national e-Doręczenia platform, and can be deployed either locally or in a cloud environment.
Key Features
- Electronic document workflow and case handling
Document registration, case numbering, assignment and delegation of tasks, internal forwarding, deadline management, and full mapping of the official document-handling process.
- Compatibility with archival and administrative regulations|
Support for JRWA classifications, archival categories, retention rules, and formal procedures for storing and disposing of documents.
- Digital and paper documentation
Handling of traditional mail, scanned documents, electronic files, metadata, and attachments — all within one unified system.
- Integration with national services
Exchange of correspondence and data via ePUAP, the e-Delivery platform, and other central IT systems.
- Intuitive user interfaces
Modern, organized views for documents, cases, user actions, notifications, and reporting.
- Archiving and advanced search
Fast search across metadata and content, along with full support for the document lifecycle — from creation to archiving.
- Flexible deployment model
Can be installed on an institution’s internal infrastructure or operated in a cloud environment.
Benefits of Using EZD RP
- A standardized and legally compliant document workflow
- Shorter case-processing times and a reduced risk of errors
- Full transparency and oversight over administrative processes
- Convenient handling of both paper and electronic documents
- Secure access control and permission management
- Support for digital transformation and reduced paper usage
- Integration with national public-sector platforms and external systems
- Adaptability to various IT infrastructure models